Shipping Policies
We are able to ship to Canada ONLY at this time.
Products are shipped by Canada Post Letter or Package mail, which ever is most economical. Usual delivery times are:
Products are shipped by Canada Post Letter or Package mail, which ever is most economical. Usual delivery times are:
- Local = 3 business days
- Within Alberta = 4 business days
- National = 5 business days
- Allow extra time for deliveries to non-major centres and remote business locations
Return Policies
At Reflective Advantage we pride ourselves on making products of the highest quality materials with attention to detail. However, if for any reason you are not satisfied with your online purchase, you may return or exchange any unworn items within 15 days of receiving your order for an exchange or refund. Shipping and handling charges are non-refundable.
Return items to:
Irene Dixon
PO BOX 99900, GY 476 456
STN MAIN, Stony Plain, Alberta,
T7Z 0L4
Canada
EXCEPT: Dog Coats Return Policy
Please measure your pet carefully. Your dog's health and safety is important to us. Parvovirus is an extremely contagious, highly resistant disease that can be fatal to dogs and be transmitted by any person or animal. This virus can live in the environment for months and survive extreme temperatures on inanimate objects such as food bowls, shoes, clothes, carpet and floors for up to one year. Parasites can also be transferred from pet to pet.
Therefore, we DO NOT accept returns for refund or exchange on any pet products. Buyer assumes responsibility for ordering correct sizes, colours and styles. No refunds or exchanges if the buyer orders the incorrect item.
Return items to:
Irene Dixon
PO BOX 99900, GY 476 456
STN MAIN, Stony Plain, Alberta,
T7Z 0L4
Canada
EXCEPT: Dog Coats Return Policy
Please measure your pet carefully. Your dog's health and safety is important to us. Parvovirus is an extremely contagious, highly resistant disease that can be fatal to dogs and be transmitted by any person or animal. This virus can live in the environment for months and survive extreme temperatures on inanimate objects such as food bowls, shoes, clothes, carpet and floors for up to one year. Parasites can also be transferred from pet to pet.
Therefore, we DO NOT accept returns for refund or exchange on any pet products. Buyer assumes responsibility for ordering correct sizes, colours and styles. No refunds or exchanges if the buyer orders the incorrect item.
